Connected Services -
co-ordinated health & care
- Connecting stakeholders, in a variety of care & health settings anywhere, in real time through cloud-based, digital connectivity.
- Keeping people informed and connected to care through apps and data sharing.
- Our smart solutions provide relevant insights and enable the delivery of efficient, proactive, preventative and co-ordinated community-based care.
- As well as the current data warehousing and business intelligence tools offered, which include dashboards and customised reporting, expanding on pattern recognition and predictive analytics will be a focus for future development.
- Our focus is on developing smart solutions which provide relevant insights and enable the delivery of efficient, proactive, preventative and co-ordinated community-based care.
- As well as the current data warehousing and business intelligence tools offered, which include dashboards and customised reporting, expanding on pattern recognition and predictive analytics will be a focus for future development.
Tunstall Service Plattform
TSP includes PNC 8, Tunstall's market leading call handling solution. TSP broadens Tunstall's solution offering beyond call handling and management. It has been designed to support the complex process care providers undertake when accessing, planning and delivering care to vulnerable adults living in the community. In addition to PNC, TSP consists of a number of modules.
Service Manager
Service Manger supports the efficient running of a telecare service, keeping track of the delivery process from end-to-end, and enabling back office and mobile workforce management. Service Manager enables the recording of client outcomes, helping to evaluate the impact of the service.
Field Force Management
Provides field force management capabilities for deployment teams and optimises time & availability of resources. This includes real-time activity reports providing detailed information on worker activity, location tracking and electronic timesheets. By using Smart Worker Mobile Application Field Force Management also optimizes a workers sequence of events with the ability to captures images and e-signatures as part of the work flow.
Proactive Care
The Proactive Care module enables Tunstall’s Proactive Care service to be planned, delivered and measured
PNC8
Our flagship, class leading call handling & alarm management
Flexible deployment options – Cloud, Managed and On-Premise
Interoperable – with a wide range of protocols. Further integration to 3rd party systems via REST API
Scalable – from small to large deployments, up to one million connections from a single deployment
Easy to use – intuitive user interface specifically designed for operator speed and efficiency
Future proof – IP alarm ready and with data encryption included for the GDPR
Trusted – number one customer choice in the UK, with tailored support and back-up
ICP Triage Manager
Patient management platform ICP Triage Manager provides an environment which enables clinical and service teams to monitor patients remotely by processing readings received from myMobile and myClinic connected health devices.
MyMobile
Easy to use and intuitive Patient App with automated alerts and ability for manual Entry of BYOD expanding variety of devices utilized. Included are Health Questionnaires for non-device related clinical information with Bi-directional messaging for interactive patient communication and Video Conferencing improving patient interaction
MyCare
Extending Self-management capabilities to carers, friends and family providing peace of mind and ability of pro-active support. Providing a view of current and historic readings for result comparisons as well as viewing of upper and lower limit settings improving patient empowerment in care.
MyServices
Provides the Seamless Bridge between MyMobile and ICP Triage Manager enabling Video consultations. Including scheduling capabilities creates a patient-centred service and reduces no-show rates. Concierge Waiting Room provides peace of mind for patient that they are prioritised and will be seen for their appointment
MyReports
Configurable, Customisable Reports collected in data from the ICP Suite systems including automated reports for core management needs. Structured data extracts allow for ingestion in own business intelligence platforms
Device Management Plattform (DMP)
DMP is a unique cloud based software service developed by Tunstall.
All Digital Hubs and associated peripheral devices deployed in the field are monitored and managed by the Device Management Platform (DMP). The DMP allows operators to check units for regular heartbeats to ensure correct functionality and act if issues our found. The software also creates data logs of usage and monitors performance.
