Competent Services

by the manufacturer

Quality products are one thing, but quality service is often quite another story.

Not with us. Tunstall can offer you a full programme of training and seminars. At your request we will support your project from the initial planning onwards, advising and assisting you throughout the installation process until the job is successfully completed. Our practice-oriented maintenance contracts for hardware and software provide the foundations for our high standard of competent, friendly service. Our partners and clients know they can rely on us around the clock and across the country.

To find out how we can support you at your location, please contact our local representative.
We provide a wide range of technical support!


Support - Services

Often a conversation with a specialist is enough and apparently big problems are solved quickly and pragmatically. Our experienced specialists are of course at your disposal with competent advice.

 

Software-Support

The scope of the Tunstall software maintenance contracts:

  • Regular updates of the software modules
  • Continuous updating of your operating instructions
  • Configuration changes and adaptations to current developments
  • Remote maintenance: Convenient online error analysis and correction.
  • Telephone hotline during business hours

 

Stand-by specialists on site

Our staff at your disposal

Do you need reinforcement or support for more complex activities?

The specialists in our service team are available to you on site until all tasks have been completed.

Benefit from the experience of the manufacturer.

 

repairs and start-up procedures

We're not leaving you!

... but accompany you until the completion of your project.

Of course, we are also happy to provide our many years of experience for the activation and proper commissioning of the new or extended service centre.

Leave nothing to chance. Rely on over 60 years of competence and experience.


Our solutions

People-oriented, intelligent, future-proof solutions and services for care and health service providers.

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Training & Qualifications

Tunstall offers a wide range of training courses and seminars. Our training centre is run by experienced systems engineers who will provide you with all the necessary information on the design, installation and operation of our systems in a competent and friendly manner.

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Inspections & maintenance

Regular visits with visual and technical checks to meet DIN VDE 0834-1:2016-06 standards.

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