Proactive Intervention to aid long term care needs, a study from Spain

Find out how Teleassistance is providing preventative, proactive support to increase independent living and increasing safety by over 96% in Spain.



Supporting independence amongst an older and vulnerable community

Oct 17, 2018

Tunstall supports more than 475,000 people across Spain with telecare and associated services, and its eight monitoring centres manage more than 17.7 million calls each year. It provides people who are older and/or have long-term care needs with a range of support including telecare systems; monitoring; home care; prevention and wellbeing services.

Adopting a preventative approach, combining public-private collaboration, technology and continuous improvement Tunstall has created an international reference site for teleassistance delivery in Spain.

The teleassistance service can provide more advanced telecare such as falls, smoke, gas and carbon monoxide detectors and sensors which monitor activity/inactivity. Today there are more than 5,500 of these sensors in operation. Tunstall has also developed CareChat, enabling the service to be accessed by people with communication difficulties, through the use of smartphones and a decision tree with predefined pictograms and text.

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