Leadership Team

Tunstall's leadership team has an in-depth understanding of the complexities of housing, social care & healthcare delivery. With over 150 years combined industry expertise, we recognise the commercial challenges you face in delivering cost effective, efficient and people-centred care and support.


Emil Peters - Chief Executive Officer

Emil Peters - Chief Executive Officer

Emil joined Tunstall as CEO in May 2022. With 24 years’ experience across global, UK and European health-tech markets, Emil was previously President of Cerner Corporation's International business, supporting all operations outside of the United States. Emil is a champion of team engagement, diversity, equity, and inclusion. His business philosophy is that an organisation's people are its most vital resource and that bringing them together is the only path to success.

Joanne Estell - Chief Finance Officer

Joanne Estell - Chief Finance Officer

Joanne joined Tunstall in September 2022 as Chief Finance Officer. She is a Chartered Management Accountant with over 20 years’ experience in senior finance and merger and acquisitions (M&A), with roles at a number of companies including Smiths Group and Survitec Group. Her most recent CFO roles were at LSE-listed Air Partner, a global aviation and services company, AIM-listed Shield Therapeutics plc, the specialty pharmaceutical business and Stadium Group plc, a global manufacturer of technology-led products. Within her CFO roles, Joanne has developed particular expertise in financial disciplines and finance team management along with M&A and acquisition integration.

Joseph Palmer - Chief People Officer

Joseph Palmer - Chief People Officer

Joseph joined Tunstall in October 2022 as Chief People Officer. Joseph’s passion for supporting and engaging employees has underpinned his achievements as a global Human Resources professional. With over 15 years’ experience in the technology sector, including ten years in healthcare IT, he has been instrumental in the development and growth of organisations by motivating employees to be their best. As a creative thinker, problem solver and an accomplished leader, Joseph effectively balances the needs of employees with the strategic ambitions of organisations. Joseph has proven that his ethos of engaging employees through a company’s vision, mission and values is integral to driving the best customer experience and the strongest financial performance. Tunstall is in the business of looking after people and looking after our employees is an important part of that.

Patricia Wynn - Chief Health & Care Strategy Officer

Patricia Wynn - Chief Health & Care Strategy Officer

Patricia joined Tunstall as Chief Health & Care Strategy Officer in June 2023. Patricia has 15+ years experience working across health and care and is passionate about supporting a shift from reactive to proactive models of care. Patricia spent over a decade at leading healthcare think tank, the Advisory Board, where she advised health systems on this transformation in more than 35 countries worldwide. Recognising the importance of technology to accelerate care model redesign, Patricia has spent the past 5 years at some of the global leaders in healthcare tech, data and analytics firms, including Optum/UnitedHealthGroup and Cerner/Oracle.

David Jack - Chief Technology Officer

David Jack - Chief Technology Officer

David Jack joined Tunstall as Chief Technology Officer (CTO) in September 2023.

Lyn Davies - Managing Director Asia Pacific

Lyn Davies - Managing Director Asia Pacific

Lyn was appointed as MD of APAC in December 2013. She Joined Tunstall in 2004 with 20 years’ experience in service delivery across the public and private sectors. Prior to working for Tunstall Lyn held leadership positions across 24/7 operations for the Qld Mater Hospitals and for CITEC, the information technology division for the State of Queensland. Lyn holds qualifications in Business Management and Undergraduate Project Management. She is a Director on the Board of the Medical Technology Association of Australia (MTAA), Vice Chair of their Connected Health Advisory Group, and a member of the Australian Institute of Company Directors (AICD). Lyn is currently the Deputy Chair of the Australian Personal Emergency Response Services Limited and holds the position of Vice Chair for the Australian Silver Industry Group.

Abel Delgado - Managing Director Southern Europe

Abel Delgado - Managing Director Southern Europe

Abel was appointed as Southern Europe MD in April 2014, having previously been Tunstall’s Chief Operating Officer from May 2012 and Chief Financial Offiecr since June 2010. He has also worked in Arvato Services Spain (German Bertelsman Group’s services subsidiary) as Managing Director and spent eight years working for Alcatel-Lucent (French-American telecommunication provider) working across several teams including finance and operations.

Florian Lupfer Kusenberg - Managing Director Central Europe

Florian Lupfer Kusenberg - Managing Director Central Europe

Florian was appointed in January 2011 as Managing Director of Telecare, then shortly after became Managing Director for Tunstall’s Central Europe operation. Prior to this, he spent seven years at Attendo and also worked for a Swiss based company “TeleAlarm”, which was acquired from Bosch in 2006.

Alain Monteux - Managing Director France & Benelux

Alain Monteux - Managing Director France & Benelux

Alain joined the Tunstall Group in September 2013 as President of Tunstall France and Vitaris. Since October 2019, he is responsible for France and Benelux region. Previously he held several management and general management positions, notably in the Marketing Service and Contact Centre sector for the company Arvato (Berstelmann Group) in France, Southern Europe and Latin America. He has worked for La Poste group and CSC/Ouroumoff. He is also Vice-President of Afrata (French Telecare Association).

Johan Lenander - Managing Director Sweden

Johan Lenander - Managing Director Sweden

Since January 2018, Johan has been an integral part of Tunstall. Initially serving as Sales Director and Deputy MD for three years, he stepped into the role of Managing Director in October 2020, taking charge of the Swedish market. Over the past two decades, Johan has built his career in industries where safety, security, and technology is paramount. His extensive background spans both innovative startups and global corporations with over 500,000 employees, providing him with a profound understanding of the industry's complexities and dynamics. Johan holds a degree in Economics with a focus on Technology from Blekinge Institute of Technology and is also a certified CSO from the Vocational University in Skellefteå.

Jesper Christensen - Managing Director Denmark

Jesper Christensen - Managing Director Denmark

Jesper Christensen joined Tunstall in 2016 as a Business Development Director. In 2022 he was appointed as Managing Director for Denmark. Before joining Tunstall, he had a position as General Manager for Autronica Fire and Security Denmark. Jesper has +30 years of experience within the area of health and elderly care – both when it comes to engineering, project management and business development. Jespers’ focus area the past years have been around systems for predictive care and how the private and public sector can work together to improve the municipal health and elderly care.

Stephen Jones - Interim UK&I Managing Director

Stephen Jones - Interim UK&I Managing Director

Steve was appointed Interim UK&I Managing Director in June 2024, having been Tunstall’s Deputy Group CFO since November 2022. Steve joined Tunstall in 2018 and has more than 20 years experience across a range of commercial operations and finance leadership roles, and has led high performing teams in multiple industries spanning Healthcare, Leisure, Financial and Professional Services. Steve is a qualified Chartered Accountant, having begun his career at KPMG.


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