Adapting telecare services for people with cognitive impairment and their families

Sep 20, 2021

It is estimated that more than 800,000 people have dementia in Spain. The Basque Public Telecare Service betiON recently undertook a pilot project to assess how can telecare services be adapted to better suit the specific needs of people with dementia/cognitive impairment and those who care for them.

The study aimed to:

• Determine a set of criteria to identify the people the service could help the most
• Train telecare service professionals to improve their skills in communicating with people who have cognitive impairment
• Establish effective collaboration betiON, Alzheimer’s Associations, people living with dementia and their families
• Extend the time that people with cognitive impairment can remain living at home
• Measure the satisfaction of people receiving care from the service